Contact Us

We’re always here to help — whether you have a question about sizing, an order, or just want to say hello 💫
Our customer care team is dedicated to making your Kateproms experience smooth, stylish, and worry-free.

Feel free to reach out through any of the channels below — we’d love to hear from you!

📧 Email: info@kateproms.com
We aim to respond within 24–48 business hours (Mon–Fri).

📞 Phone: +1 (423) 717-6456
Available during standard U.S. business hours.

🏢 Address: 701 W Market St #5, Johnson City, TN 37604, United States

Your satisfaction is our priority — every message matters to us. 💖
Let us know how we can make your shopping experience even better!